Terms of Service

1. Acceptance of Terms

By accessing or using Radiance Harbor's website, services, or enrolling in our public speaking courses, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. About Radiance Harbor

Radiance Harbor is a professional training organization providing public speaking courses and communication training services. Our business is located at:

3. Services

3.1 Course Offerings

We provide various public speaking and communication training services, including:

• Foundation and advanced public speaking courses
• Corporate communication training programs
• Specialized workshops and seminars
• Online and in-person training options
• Individual coaching and group sessions

3.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any service at any time. We will provide reasonable notice of significant changes when possible.

4. Enrollment and Registration

4.1 Eligibility

To enroll in our courses, you must:

• Be at least 16 years of age
• Provide accurate and complete registration information
• Have the legal capacity to enter into this agreement
• Comply with all applicable laws and regulations

4.2 Registration Process

Course enrollment requires:

• Completion of our registration form
• Payment of applicable fees
• Acceptance of these Terms of Service
• Confirmation of enrollment from Radiance Harbor

5. Payment Terms

5.1 Fees and Pricing

Course fees are clearly stated during the registration process. Prices include:

• All course materials and resources
• Access to online platforms (where applicable)
• Certificate of completion
• Post-course support as specified

5.2 Payment Methods

We accept various payment methods including credit cards, bank transfers, and payment plans. Payment must be completed before course commencement unless alternative arrangements are made.

5.3 Late Payments

Late payment fees may apply to overdue accounts. We reserve the right to suspend access to services for non-payment.

6. Cancellation and Refund Policy

6.1 Student Cancellations

• More than 14 days before course start: Full refund minus 10% administrative fee
• 7-14 days before course start: 50% refund
• Less than 7 days before course start: No refund, but credit toward future course
• After course commencement: No refund

6.2 Radiance Harbor Cancellations

If we cancel a course due to insufficient enrollment or other circumstances, you will receive a full refund or the option to transfer to another course.

6.3 Emergency Situations

In cases of medical emergencies or other extraordinary circumstances, refund requests will be considered on a case-by-case basis.

7. Course Policies

7.1 Attendance

Regular attendance is essential for course success. Students must attend at least 80% of sessions to receive a certificate of completion. Make-up sessions may be available for excused absences.

7.2 Code of Conduct

All participants must:

• Treat instructors and fellow students with respect
• Maintain confidentiality of other participants' personal information
• Arrive punctually and prepared for sessions
• Follow safety guidelines and facility rules
• Refrain from disruptive behavior

7.3 Technology Requirements

For online courses, students must have access to:

• Reliable internet connection
• Computer or device with camera and microphone
• Updated web browser
• Quiet environment for participation

8. Intellectual Property

8.1 Course Materials

All course materials, including but not limited to presentations, handouts, videos, and exercises, are the intellectual property of Radiance Harbor. Students may use materials for personal learning but may not reproduce or distribute them without written permission.

8.2 Recording Policy

Recording of sessions is prohibited without express written consent. Radiance Harbor may record sessions for quality assurance and training purposes with participant notification.

9. Limitation of Liability

9.1 Service Limitations

While we strive to provide high-quality training, we cannot guarantee specific outcomes or career advancement results. Success depends on individual effort, practice, and application of learned skills.

9.2 Liability Cap

Our total liability to you for any claims arising from our services shall not exceed the amount you paid for the specific course or service in question.

9.3 Exclusions

We are not liable for indirect, incidental, or consequential damages, including but not limited to lost profits, business interruption, or personal injury (except where prohibited by law).

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.

11. Termination

11.1 Termination by Student

You may terminate your enrollment at any time, subject to our cancellation and refund policy outlined in Section 6.

11.2 Termination by Radiance Harbor

We reserve the right to terminate a student's enrollment for:

• Violation of these Terms of Service
• Disruptive or inappropriate behavior
• Non-payment of fees
• Providing false information during registration

12. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or public health emergencies.

13. Governing Law

These Terms are governed by the laws of Tasmania, Australia. Any disputes will be resolved in the appropriate courts of Tasmania.

14. Dispute Resolution

We encourage resolution of disputes through direct communication. If necessary, disputes may be resolved through mediation before pursuing legal action.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Changes to Terms

We may update these Terms periodically. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the updated Terms.

17. Contact Information

For questions about these Terms of Service, please contact us:

18. Entire Agreement

These Terms, together with our Privacy Policy and any course-specific agreements, constitute the entire agreement between you and Radiance Harbor regarding the use of our services.